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Your 24/7 Wellbeing Companion

For your good days, bad ones, and everything in between

With Intellect, you have convenient access to effective mental health care, from self-guided tools and assessments to on-demand 1-to-1 coaching and clinical support.

Get started by downloading the Intellect app, then:

1. Select “I’m new here” then “With your organisation“
2. Select “Join via SSO”
3. Sign up using your work email address

Need immediate support? Call the helpline anytime

Disclaimer Know more about Helpline purpose and data privacy.
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Disclaimer

Intellect 24/7 helpline services primarily provides in-the-moment-support assist in queries on our services for our customer and their employees.

By utilising the Intellect 24/7 helpline services, the Customer (the “Data Subject”) provides their express and informed consent for Intellect Company Pte. Ltd. and subsidiaries (the "Data Controller"), to collect and Process their Personal Data (including, but not limited to, full name, email address, phone number, date of birth, gender, and job title) and Sensitive Personal Data (Health Data), for the sole purpose of providing Intellect services and ensuring compliance with global data protection laws, including PDPA, PIPL, the GDPR, and HIPAA, across all global operational jurisdictions (APAC, ANZ, LATAM, EUROPE, USA, UK).

The Data Subject acknowledges their data may be stored and processed by Intellect globally, and all inquiries regarding their Data Subject Rights must be submitted to support@intellect.co

Thrive in life and overcome whatever comes your way

Whether you want to build resilience, better manage your emotions, enhance your skills, or know yourself better, Intellect gets you closer to your goals. And it works! With Intellect:

:leaves:81% of employees reported improved ability to regulate their emotions

:relieved: 93% of employees experienced a decrease in anxiety levels after 4-6 weeks of utilisation

:muscle: 76% of employees reported increased ability for coping with challenges

Find the right care for you

Self-care tools

Feel better with rescue sessions, build skills with learning paths, and discover yourself through assessments and journals

1-to-1 coaching

Connect with certified coaches and counsellors who speak your language to support you in your goals

24/7 help

Get immediate support and access clinical providers for higher touch care

Try it for yourself
Get culturally relevant care, confidentially

You deserve to work with someone who gets you. With Intellect, you’ll be able to choose from an extensive network of local providers, available in 20+ countries and 14+ languages.

Plus, with a privacy-first platform, rest assured you can seek care in a safe, confidential space. Intellect will never disclose personal information to your employer

Explore Intellect​

Check out resources
Learn about coaching
App Navigation Guide
Frequently Asked Questions
Post-Employment Support
Intellect vs. Mindline 1771

FAQ

Introducing Intellect

Intellect is an employer-sponsored benefit that connects employees [and their dependents] to personalised end-to-end care. We marry technology with a human touch to help you thrive in your everyday life, build resilience, and inch a step closer to your personal goals.

We created an easy and effective mental health journey experience for everyone and anyone. With Intellect, you can access all these features in just one platform:

  • Self-care app & skill-building programs
  • 1-to-1 Coaching sessions with certified coaches & counsellors
  • Clinical support for higher touch care
  • 24/7 helpline access for immediate support

 

*Refer to App Navigation Guide for more details on how to access these features.

Coaching: 30-minute sessions to help you manage personal and professional challenges and work towards your goals. Coaching is helpful for those seeking direction or to be held accountable for their growth. Your coach will work with you to set goals, stretch limits, and maximise your potential.

Examples of areas you may work on with your coach: managing stress, setting boundaries, finding purpose, building skills.

Clinical support: Sessions with Clinical Psychologists & Counsellors who provide treatment to improve one’s sense of well-being, alleviate feelings of distress, and resolve crises.

Examples of areas clinicians can support you in: depression, trauma, anxiety issues, eating disorders, chronic insomnia, grief & bereavement.

24/7 helpline: In-the-moment telephone call service for individuals in urgent distress who need to speak with someone immediately. A dedicated helpline ranger will help you get connected to the care you need.

You can email us directly at support@intellect.co.

Alternatively, you can write in to us through the Intellect app, under “Report a problem” in Settings your Profile tab.

Behavioural Health Coaching

Here at Intellect, we believe that coaching is for anyone and everyone. Coaching can help you learn to manage both professional and personal challenges. Our diverse network of coaches are highly qualified professionals, consisting of certified coaches, counsellors, and psychologists.

Whether you are looking to better manage stress or emotions, upgrade your career or simply get support from someone as you navigate life, a personalised coaching experience can bring you one step closer to achieving your goals and improving your wellbeing.

Here are some areas you can use coaching for:

  • ✔︎ Health & lifestyle areas
  • ✔︎ Setting boundaries
  • ✔︎ Work or personal stress
  • ✔︎ Productivity & time management
  • ✔︎ Relationships & conflicts
  • ✔︎ Leadership coaching
Yes! We have local Behavioural Health Coaches in over 20+ regions across APAC. This means you can choose a coach from your region who speaks the native language and understands your cultural background.
Most definitely! We believe that it’s important to work with a coach that is best suited for you. If you feel that the coach is not a right fit, you can choose a different coach immediately through the app.

  1. Go to the Messaging section
  2. Click the 3 dots at the top right
  3. Choose the option to change coaches

Clinical Support & 24/7 Helpline

Our clinical support and 24/7 helpline are there for people who require further care beyond the self-care app and coaching.

24/7 Helpline: in-the-moment telephone call service for those in urgent distress to speak with professionals. Calls will be picked up within 25-45 seconds. Responders provide in-the-moment counselling, followed by referral to the appropriate resources.

Clinical Providers: Clinical Psychologists & Counsellors who provide treatment for people with emotional health issues to improve their sense of wellbeing, alleviate feelings of distress & resolve crises.

Here are some areas where you can get clinical support on:

  • ✔︎ Chronic depression
  • ✔︎ Anxiety issues
  • ✔︎ Eating disorders
  • ✔︎ Grief & bereavement
  • ✔︎ Addictive behaviours
  • ✔︎ Trauma-related

*Note: Psychologists are not able to prescribe medication, nor provide medical leave certs.

Clinical Support

You can access Clinical support in the Intellect app, either by referral from your Coach, or if you would like to connect with a Clinical Provider directly.

  1. Click Connect to SOS support or Clinical Sessions [In the Coach tab]
  2. Select Not urgent right now 
  3. Complete the screening assessment.
  4. Get matched with a Clinician to book 1-hour Clinical sessions with a Clinical Provider.

24/7 Helpline

You can call the 24/7 helpline number directly from the Intellect app itself.

  1. Click Connect to SOS support or Clinical Sessions [In the Coach tab or Profile tab]
  2. Select Yes, it is urgent for 24/7 helplines

Dependents Access

You can invite your dependents to have full premium access to Intellect directly through your account. 

Go to the Profile tab > Settings > Add Dependents. They will then receive an email with a registration link to create a personal account and enjoy the premium services.

An eligible dependent is a permanent household family member of an eligible employee, and must permanently reside at the same address as the employee. 

A dependent is considered a minor if he/she is a child from the ages of 12 and 18-21 years old (depending on the legal age in each region).

You will be kept updated for activities regarding your child. You are required to join the first coaching or clinical session your child has with Intellect. The intention is for the provider to get to know you in case risk is identified and the provider needs to get in touch with you. You may be required to attend subsequent sessions if requested by provider.

Face-to-face Sessions

You can request for a F2F session by contacting Intellect directly, at support@intellect.co

and include these details:

  • Name
  • Email address
  • Region and location details
  • Reason for request

Our Intellect team will then respond and coordinate the session with you. Rest assured all information will be kept private and confidential.

*Kindly note that the F2F session may not be the same provider as your Intellect coach or clinician in the app. 

Privacy & Confidentiality

Data privacy and security are our utmost priority. As such, we employ rigorous measures that meet the privacy regulatories (e.g. PDPA, HIPAA, GDPR) to ensure that all user data is protected, kept confidential, and never misused. 

Our Zero-Knowledge Encryption policy keeps users’ data completely private. No one but you can access the self-care app content – not us, nor your employer.

All interactions with our providers are strictly confidential. That means your employer will not know who is using these services.

The types of data collected include your registration information, participation in sessions, and user engagement data – which are never shared with your employer.

To ensure user anonymity & confidentiality, we only use aggregated and anonymised data for product improvement, development, and research purposes.

*Please refer to our Privacy Policy for details.

Your employer has no access to your personal data, or any data that is personally identifiable to you.

The organisation only receives high-level aggregated utilisation statistics that are always anonymous and never personally identifiable to any individual.

Copyright © 2026 Intellect.co

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